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TASK & SERVICES

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Data Entry

  • Maintains database

  • Processes customer and account source documents

  • Resolves deficiencies

  • Maintains data entry requirements by following data program techniques and procedures

  • Verifies entered customer and account data by reviewing, correcting, deleting or re-entering data.

  • Combines data from both systems when account information is incomplete.

  • Purges files to eliminate duplication of data.

  • Tests customer and account system changes and upgrades by inputting new data.

  • Secures information by completing database backups

  • Maintains operations by following policies and procedures and reporting needed changes.

  • Maintains clients confidence and protects operation by keeping information confidential.

Transcriptionist

Social Media Optimization and Management

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  • Develop, implement, and manage social media strategy.

  • Manage and oversee social media content

  • Measure the success of every social media campaign

  • Stay up to date with the latest social media best practices and technologies.

  • Use social media marketing tools.

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Email and Project Management

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  • Listens and types recorded or live audio files and converts into text format what I hear.

  • Offer services to medical, legal and general transcription industry.

  • Editing and Proofreading.

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  • Managing client's emails.

  • Managing client's tasks.

  • Sending tasks to team members.

  • Follow ups.

  • Ensuring everything is done on time with quality.

Appointment Setting and Calendar Management

Web Research

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  • Responsible for searching for new information or updates using the internet as the main tool to keep database information updated and accurate. ...

  • Keeps clients data base updated.

  • Uses the internet to do extensive research to find correct information.

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  • Setting appointments for the client, either via email, text or call.

  • Cover setting and sending calendar notification and reminders.

Website Management

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  • Ensure website functionality and perform software updates.

  • Monitor, assess, and report on website performance.

  • Ensure domain registration and hosting are current.

  • Develop and/or update content.

  • Make adjustments to the design (or overhaul it)

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